MrGhost Official Website Privacy Policy

Personal Data includes the name, email address, password, etc that you submit to us when you create your Account. Personal data is collected to provide you with our services, including to prevent fraudulent registration or account hijacking.
We guarantee that this type of data does not include your usage statistics data (such as interaction data, connectivity information, DNS queries, user IP addresses).

When you subscribe to our services we need to process the necessary subscription information.
Subscription information such as the subscription plan you have chosen, subscription term, subscription ID, subscription frequency, amount, currency, status, etc.
Billing information. We and our payment processing partners process basic billing information for payment processing and refund requests (such as address, date of purchase, payer's IP address, postal (ZIP) code, credit card owner's full name, credit card information, etc).

Sometimes we collect app crash reports, usability diagnostics, and VPN connection performance diagnostics to optimize apps.
App diagnostic data is anonymous and will not be associated with a single user. However, if you experience some problems while using our apps, we may need information from your device in order to resolve those problems. We will only access this information if you provide separate consent.

We may collect some information about your device include the model of your device, operating system version, and similar non-identifying information. We may use this information to monitor, develop, and analyze the use of MrGhost services.
Once again, we do not collect sensitive information about your online activities, such as browsing history, IP addresses, connection timestamps, websites visited, etc. In order to provide you with VPN services, we may log your connection information with a specific VPN service, but such information will be automatically deleted after the session is terminated. Please rest assured that we do not store any of your sensitive information.

We need to process necessary information to provide normal services and ensure that you enjoy your due rights.

We use your information in order to perform billing administration activities and process payments.

We use the data related to your MrGhost usage to perform internal operations necessary to maintain services of MrGhost.

We use your data to resolve customer support issues.
In addition, we may communicate with you about your account, respond to your communications, send email related to your transactions, or send you updates and announcements.

Such as offers, surveys, invitations, and content about other matters in connection with MrGhost that we believe may be of interest to you. You may choose to not receive Marketing Emails by following the unsubscribe procedure described in these emails.
MrGhost only uses your personal data for the purposes listed in this Privacy Policy and we do not sell or rent your personal data to third parties. We collect and process your personal data in order to perform our contractual obligations to you in accordance with applicable law.

If you sign up for MrGhost through a friend's referral, we need let your friend know that you sign up for MrGhost via his/her referal.

We are subject to accounting, tax and other statutory requirements. We may have to protect our legitimate interests and legal rights. In these cases we may be required to collect and store a limited amount of certain information: email address, subscription information, payment related information, legal documents.
Legal basis for the processing of personal information is a legal obligation to which we are subject and our legitimate interest to defend our rights and interests.

We may serve ads to users in certain regions. The ads we display in our services are supplied either by advertisers we have relationships with or by third party advertising networks such as Google. To display third party ads in our apps, we integrate into them a software development kit (SDK), which consists of software code provided by the ad network. We provide limited personal data about you to such third party advertising networks to enable them to provide their services.

Our professional technical team has adopted a variety of methods to protect the security of your personal information to avoid accidents such as accidental loss, leakage, unauthorized access, etc.

We promote the importance and culture of data protection among our employees through different activities such as regular training.
At the same time, we continuously update internal rules and regulations (such as data access permissions, closed-circuit television, etc.) to avoid accidents such as data loss and leakage caused by human factors.

The servers we use are protected by strong security measures, with multiple defense systems such as firewalls, intrusion detection, anti-malware protection, and regular maintenance and updates to ensure security.
Once we find that our server or data center provider wants to record private data, we will immediately stop cooperating with the supplier and look for other partners.
However, we hope you understand that no security measure is foolproof, so if you use our services, you expressly acknowledge that we cannot guarantee the 100% security of personal data provided to or received by us through the services and that any information received from you through our Services is provided at your own responsibility. If you have any reason to believe that your interaction with us is no longer secure, please contact us at [email protected].

Because MrGhost's third-party and proxy providers provide VPN services by helping us process payments, optimize networks, manage accounts, etc., they may have access to some data, but only to data related to the services they provide.
MrGhost's third-party and proxy providers may have access to some data because they provide VPN services by helping us process payments, optimize networks, manage accounts, etc., but only to data related to the services they provide. At the same time, under the constraints of laws and contractual commitments, any service provider who may access the data has the obligation to keep the data confidential and may not use the accessed data for any purpose other than providing MrGhost's VPN services.

A Cookie is a small string of data that is transferred to your computer for identification. Cookies can be used to track your activity on the website, and this data helps the website understand your preferences and improve your website experience. If you do not want to receive cookies, you can turn off all cookies. You can also have the computer warn you when cookies are used. There are also software products that manage cookies for you.
Please note, however, that when you choose to reject cookies, this choice may limit the functionality of the website and you may not be able to access some of its features.

Our professional technical team has adopted a variety of methods to protect the security of your personal information to avoid accidents such as accidental loss, leakage, unauthorized access, etc.

1.  Access: You have the right to know and access the personal data collected by MrGhost about you.

2. Deletion: You have the right to request deletion of your personal data.

3. Correction: You have the right to request us to correct, update or supplement the incorrect or incomplete personal data we hold about you.

4: Restriction: You have the right to request us to restrict or prohibit the processing of your personal data when there is a legal basis.

5: Portability: You have the right to request us to provide you with a copy of your personal data in a commonly used, machine-readable or other format.

6: Revocation: You have the right to withdraw your consent at any time.

7: Complaint: When you believe that your rights have been restricted, you have the right to file a complaint with the local data protection regulator.

However, please note that if your personal data is deleted or corrected, it may result in us no longer being able to provide you with our services. If you want to exercise your rights or have any questions about the above, you can contact us via [email protected].

MrGhost is committed to providing high-quality privacy protection services to users around the world. The EU's General Data Protection Regulation ("GDPR") requires us to provide services in a specific way. If you are a resident of the European Economic Area, you can contact us via email to exercise your rights.
If you are a resident of California, you can exercise your rights under the California Consumer Privacy Act ("CCPA"), please note that MrGhost will not sell or rent any of your personal information at will. Our suppliers will not access or use your personal data for purposes other than providing services. All our cooperation will be based on protecting your privacy.
We may be compelled to disclose your data where we are served with a valid court order that is enforceable in Singapore, an order from law enforcement agencies, or where we are legally obligated to disclose your data. We will require the recipient of your data to undertake the protection of your data, to a standard that is at least comparable to the protection required under Singapore's Personal Data Protection Act (“PDPA”).

We do not provide MrGhost services to children, so we do not collect personal data from individuals under the age of 18. If you are under the age of 18, or the age of majority in the jurisdiction where you reside or use the Services, please do not provide us with any personal data without the presence of a parent or legal guardian. If we discover that we have collected data from an individual under the age of 18, we may delete that data.

If you have questions, requests, concerns, or complaints about this Privacy Policy or our personal data processing practices, or you wish to exercise your data subject rights, please contact us via [email protected].

To ensure compliance with applicable laws, this Privacy Policy may be modified from time to time without prior notice to you. Your continued use of MrGhost constitutes your acceptance of our Privacy Policy. Changes to this Privacy Policy will be posted on our websites.
If we materially change the ways in which we use or share your data previously collected through MrGhost, we will notify you through MrGhost, email, or other communication.